Code of Conduct and Complaints
How we work, and what to do if something is not right.
Our commitments.
Mpower U Wellness offers complementary support. We work to the principles of the Victorian General Code of Conduct for unregistered health practitioners.
- We get your consent before we begin, and you can stop at any time.
- We encourage you to keep seeing your doctor or therapist, and we never discourage you from medical care.
- We do not diagnose or treat medical conditions, and we do not promise outcomes.
- We describe our services, training and affiliations accurately.
- We keep your information private and your records secure. See our Privacy Policy.
- We hold current professional insurance.
If something is not right.
Please tell us first. Use the contact form and choose “Something else”, and we will reply within two working days.
You can also contact the Health Complaints Commissioner in Victoria, which handles complaints about health services, including those provided by unregistered practitioners.
Questions about how we work?
